Hei kaikille!
Onko kukaan joutunut turvallisuustarkistukseen tilauksen johdosta.
Ensimmäistä kertaa tulee vaatimusta Ajokortin/ henkilöllisyyskortin /passin kopiosta.
Luottokortti on kyllä ihan ok Handelsbanken rahoituksen myöntämä Mastercard.
Ajokortti on vanhaa mallia / henkilökorttia ei ole eli pitänee skannata kuvaton kelakortti/ passi meni vanhaksi ja laitoin silppurista viime viikolla.
Näyttää hieman että puhelin jää haaveeksi.
Tässä saamani sähköposti:
EUROFINANCE@euro.apple.com
-> minä
Dear Apple Store customer,
Thank you for placing an order with the Apple Store.
We are eager to process your order as soon as possible, in order for us
to do so we would like to further confirm some details with you.
We perform security checks on our customers orders due to the nature of
our business, as the cardholder is not present to sign for such
transactions. Such checks are done to protect your security.
Apple Online Stores Terms and Conditions state that Apple reserves the
right to verify the identity of the genuine credit card holder by
requesting appropriate documentation.
Please scan a copy of the following documentation to us in jpeg format
and email to
eurofinance@euro.apple.com as soon as possible (Please
quote your Web Order Reference number when sending):
A copy of
1) Card holders Drivers license or National Identity Card or Passport
and
2) Recent Credit Card / Bank Statement showing card holder name, address
and card number. Please feel free to black-out any other
non-relevant information.
Alternatively, you can Fax these documents to us via our Secure Fax
(+ 353 21 428 3032)
Once the required documents have been received, we will continue the
processing of your order. Subsequently these documents will be
destroyed once we have processed your order.
If we do not receive any documentation within 5 working days from the
date of this request, your order will not be processed by Apple, and the
reason will be noted in our database.
If you have any questions regarding this request please do not hesitate
to contact us on our Freephone number
Freephone: 0800 039 9901 ext 89677 (from UK)
Freephone: 1800 92 3482 ext 89677 (from Ireland)
Freephone: 0800 020 1437 ext 89677 (from Netherlands)
Freephone: 0800 330 30 ext 89677 (from Belgium - French)
Freephone: 0800 805 30 ext 89677 (from Belgium - Flemish)
Freephone: 0800 940 71 ext 89677 (from Finland)
Freephone: 80 60 10 41 ext 89677 (from Denmark)
Awaiting your reply
Kim Kuiken
Apple Store Finance
Answers to many Apple Store customer-service questions can be found at:
http://store.apple.com/uk/help
Apple Sales International Directors: Cathy Kearney (Irish), Gary Wipfler
(U.S.), Jae Allen (U.S.),Peter Oppenheimer (U.S.) and Timothy Cook
(U.S.)
![[:(]](./images/smilies/icon_sad.gif "Surullinen"){kind=icon}
![[:$]](./images/smilies/icon_redface.gif "Punastuu"){kind=icon}
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